`run_shell_command` 工具无法执行,所有调用都显示"工具未执行",长时间卡在"生成中"状态。
问题表现
- 所有
run_shell_command调用都无法返回结果 - 工具通过安全检查但实际执行失败
- 没有错误日志输出
- 其他工具(
read_file、list_directory等)正常工作
基本信息
- 报告日期: 2026-02-01
- CLI 版本: glm-4.7
- 操作系统: Windows 10.0.19045 (win32)
- PowerShell 版本: 5.1
- Node.js 版本: 正常
- 工作目录: D:\TQ\Exercise\机\img
已排除因素
已确认正常的方面:
- 管理员权限运行
- PowerShell 执行策略:RemoteSigned(正常)
- 系统环境变量配置正常
- 工作目录权限正常
- 白名单配置正常
- CLI 配置文件正常
- 其他文件操作工具正常
异常现象:
run_shell_command唯一失效的工具- 历史日志显示该工具曾经正常工作
- 通过安全审查但执行失败
关键日志片段
[2026-02-01T11:19:02.232Z] [log] {
"content": "[SmartApprovalEngine] Evaluating tool call: run_shell_command",
"timestamp": "2026-02-01T11:19:02.232Z"
}
[2026-02-01T11:19:03.850Z] [log] {
"content": "[AIReviewer] Tool 'run_shell_command' reviewed by shell: SAFE",
"timestamp": "2026-02-01T11:19:03.850Z"
}
[2026-02-01T11:19:03.855Z] [log] {
"content": "[SmartApprovalEngine] Metrics: {\"decision\":\"SAFE\",\"layer\":\"ai_review\",\"latency\":1618,\"reason\":\"该命令用于检查PowerShell执行策略,属于系统配置检查范畴,且不涉及提权、外联、持久化或系统关键目录操作,符合合理必要步骤的判定标准。\",\"timestamp\":\"2026-02-01T11:19:03.855Z\"}",
"timestamp": "2026-02-01T11:19:03.855Z"
}
[2026-02-01T11:19:03.855Z] [log] {
"content": "[SmartApprovalEngine] Decision: SAFE, Layer: ai_review, Latency: 1618ms",
"timestamp": "2026-02-01T11:19:03.855Z"
}
[2026-02-01T11:19:03.856Z] [log] {
"content": "[SmartApprovalEngine] Evaluating tool call: run_shell_command",
"timestamp": "2026-02-01T11:19:03.856Z"
}
[2026-02-01T11:19:04.473Z] [log] {
"content": "[AIReviewer] Tool 'run_shell_command' reviewed by shell: SAFE",
"timestamp": "2026-02-01T11:19:04.473Z"
}
[2026-02-01T11:19:04.478Z] [log] {
"content": "[SmartApprovalEngine] Metrics: {\"decision\":\"SAFE\",\"layer\":\"ai_review\",\"latency\":617,\"reason\":\"操作被AI判定为安全\",\"timestamp\":\"2026-02-01T11:19:04.478Z\"}",
"timestamp": "2026-02-01T11:19:04.478Z"
}
[2026-02-01T11:19:04.478Z] [log] {
"content": "[SmartApprovalEngine] Decision: SAFE, Layer: ai_review, Latency: 617ms",
"timestamp": "2026-02-01T11:19:04.478Z"
}
关键发现:
- 工具通过了白名单检查(WhitelistChecker)
- 工具通过了 AI 安全审查(AIReviewer)
- 决策结果:SAFE
- 但是没有后续的执行日志,也没有错误日志
正常流程应该是:
1. 工具调用请求
2. WhitelistChecker 检查 ✅
3. AIReviewer 安全审查 ✅
4. SmartApprovalEngine 决策 ✅
5. 工具实际执行 ❌ (在此处失败)
6. 返回结果 ❌
7. 记录执行日志 ❌
实际发生:
1. 工具调用请求
2. WhitelistChecker 检查 ✅
3. AIReviewer 安全审查 ✅
4. SmartApprovalEngine 决策 ✅
5. 工具实际执行 ❌ (静默失败,无日志)


